Terms and Conditions

Terms and Conditions of bookings

In these terms and conditions the term “company” means Zephyr-Yachting LTD, it is instructors or any sub-contracted person. The term “the client” shall mean each person in whose name the course is booked.

1.If the company is unable to meet any bookings through circumstances beyond its control, the client(s) may be offered another booking at the company’s discretion or an alternative booking offered with another company.

2.If the company is unable to offer the client(s) or the client(s) are unable to accept such an alternative booking, the company will refund any deposit or course fee paid. The company’s liability is limited to this.

3.The company will decide how and when any course is run and whether or not the course will go out onto the water. The company’s decision is final.

4.Your place on the course is secure once we receive a completed booking form (per course participant) and full payment for the course or the requested deposit at 25% of the course fees.

5.In the event of you wishing to cancel your place on the course the following terms apply:
•Greater than four week’s notice: course fee repaid less the deposit
•Between four and two weeks until your course: full cost of course due unless places can be ‘resold’ in which case liability is limited to administration charges. Whether we are able to resell your place may not become clear until the date of the course.
•Less than two weeks notice: full cost of course due.
•In the event that you need to change the date of your course then we will do our utmost to accommodate the change at no further cost. This is dependant on the notice given and thus our ability to ‘resell’ your place – as per the terms above.
•In the event that you fail to attend your course then you are liable for the full cost of your course.

6.The school is insured, however the client is recommended (if they consider it necessary) to take out their own insurance against cancellation, damage or loss of personal effects, death or personal injury.

7.The RYA Approved Training Centre, RYA Instructors, RYA Trainers and Coaches or as agreed do not accept responsibility for any loss, damage or injury suffered by persons and/or their property arising out of or during the course activities whilst training and / or coaching and / or instructing and/ or delivering unless such injury loss or damage was caused by, or resulted from negligence or deliberate act.

8.The client acknowledges that there are inherent dangers involved in sport/ power boating / Jet Ski / Yachtmaster and all other courses and understand and agree to sign the booking form indemnity holding the company and its instructors free of liability in the event of an accident, death, injury or damage to person or property.

9.Own boat tuition: tuition is provided on the following bases:
•The vessel is insured by the owner for loss, damages and legal liability to third parties
•The client remains the skipper and legally responsible for the safe management of the vessel at all times (including when under tuition) and will not hold the company responsible for any loss or damage.
•The client undertakes to secure the consent of the insurers to this agreement
•When marine fees/ short stay charges etc are incurred these are the responsibility of the client.
•The client(s) will ensure their boat is in an appropriate mechanical state for the course to be run. Where a course needs to extend due to delays resulting from problems with the vessel additional time will be charged at our standard rates. When the company needs to provide a vessel to replace a client’s own boat on a course then this will be at our standard charter rates.

10.A client who seeks ‘owner boat tuition’ will also be sent a separate document detailing the equipment required on the boat. It is a condition of the booking that the client (s) boat satisfies the conditions detailed within this document.

11.Client(s) provided with equipment such as weatherproofs etc are responsible for the safe return of them at the end of each day or the course if discussed with the instructor. Damage to any items beyond normal wear and tear may render the client liable to either pay for the item in full or to pay an amount to the company as compensation (as determined by the company).

12.Individuals intending to obtain the International Certificate of Competency (ICC) are advised to check the RYA website (www.rya.org.uk) to ensure they satisfy the RYA rules for eligibility for the issue of this certificate. The Company cannot be held responsible if an individual books a course with a view to subsequently obtain an ICC but the RYA reject the application.

13.Children’s Power Boat Courses: the company runs Level 1 courses for 8-18 year olds, whilst those between 12 to 18 can attend the level 2 courses. All certificates issued will be endorsed in line with the RYA requirements which are usually detailed in the relevant Logbook.

14.All courses require you to reach a certain standard at which the relevant certificate can be awarded. Certificates can only be awarded to those reaching that that standard however if for whatever reason further time is required to reach the standard we will create an action plan to help you achieve the award.

15.You consent to any photos that are taken of you during training being used in public material, i.e. facebook, our website or print advertising. You also consent to any feed back given to the company being used in publicity material. You consent to receiving emails and letters from us relating to our business activities. Your details will NEVER be passed on to another company.

16.Complaints procedure: in the unlikely event that you are concerned with any aspect of your course please raise your concerns initially with the instructor(s). If this does not resolve the issue then please contact the office on a week day to discuss your concerns.
Zephyr-Yachting LTD
Info@zephyr-yachting.com
www.zephyr-yachting.com